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Canadian/U.S. Manufacturer Contact List

Be a consumer advocate! Let manufacturers know when you have a question or are happy/unhappy with their products or services. They assume that for every contact, approximately 200 other people feel the same way but didn't write or phone. So your contact carries clout! They are also usually willing to help you figure out if there is some ingredient to which you are sensitive, and also to re-examine their labelling.


These contacts can go quickly out-of-date and I may delete it since better package information and Google makes contacts much easier now.. Updated Sept 2006.


Lists/Search Sites

The Food Allergy Network (Resource page) may stilll sell a list of U.S. Manufacturer contact information.

Canadian Business Directory - browse by category - candy/confectionary

Another good site for Canadian business information is Strategis at http://strategis.ic.gc.ca , which is on the Industry Canada site (aussi en français).

Nutribase U.S. Food Company Toll-free Numbers 
(http://www.nutribase.com/tollfree.shtml)
Part of a commercial site for a nutrient analysis/management database product. However, this list is free for you to use and contains quite a few toll-free number for the U.S. You could use this to get Canadian numbers by contacting their U.S. counterpart.  It's hard to know who owns who these days!
 

Hints on Label Reading in Canada

Keep checking those food labels.  Don't assume that because you have used the product for a long time, the ingredients won't change.  Sometimes the processing method or products manufactured in the same plant will cause the company to put a "May contain..." warning on the product.  This warning is strictly voluntary in Canada -- it is NOT government legislated.
Read the following article for expert information on our labelling laws:  Canadian Food Labelling Laws:   When is a label not a label

Also, watch the imported goods because other countries have different labelling laws.  For example, in Europe, they are allowed to used up to a certain percentage of "reused" chocolate (which may have been used to make chocolates with nuts) and they can call it "pure chocolate" and not label it as having or may having nuts in it. In Britain, an ingredient does not have to be listed unless it is 25% or more of the product.
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All contact info subject to change without notice.  We get a lot of U.S. products imported into Canada so check for U.S. contact info on the package.

Terms of Use: The information on this site does not constitute medical advice and is for your general information only. We cannot be held responsible for anything you could possibly do or say because of information on this site.   Consult your family physician or allergist for specific questions or concerns. 


 

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